The content on these websites is provided for information purposes only. While every effort has been made to ensure the accuracy and completeness of this information, Neufville Travel and Brownell make no guarantee and accept no responsibility for any errors or omissions these may contain. These websites also offer links to other Internet websites which are outside of Neufville Travel’s and Brownell’s control. It is the responsibility of users to make their own decisions about the accuracy, reliability, and correctness of information contained on these websites.
Copyright 2016 to Present
All Rights Reserved, Neufville Travel and Brownell
1. The information and images contained on these websites, including downloadable files, are protected by copyright. Apart from any fair dealing for the purpose of private study, research, criticism or review, as permitted under the Copyright Act 1968, no part may be reproduced or reused for any other purpose without due acknowledgement and express written advance permission of the copyright holder.
Neufville Travel, Neufville Travel, LLC, neufvilletravel.com , the Neufville Travel logo design, Tailored Experiences, Brownell, Brownell Travel, Brownell Hosting, Brownell Mentoring, Brownell Incentive Travel, Brownelltravel.com, the Brownell Griffin (logo) design, and Discover More
are either registered trademarks or trademarks of Neufville Travel, LLC or Brownell Travel, Inc. in the U.S. and other countries. Neufville Travel, LLC and Brownell Travel, Inc. are not responsible for content on websites operated by parties other than Neufville Travel, LLC and Brownell Travel, Inc. If you are aware of an infringement of our brand, please let us know by e-mailing us at email@example.com and firstname.lastname@example.org . We only address messages concerning brand infringement at these e-mail addresses.
REGISTERED TRADEMARK NOTICES
These Terms and Conditions shall be construed and enforced in accordance with the laws of the States of Georgia (for Neufville Travel) and Alabama (for Brownell), notwithstanding any conflicts of law, and the American Arbitration Association and shall bind and inure to the benefit of you and us. Any controversy of claim or dispute arising out of or relating to these Terms and Conditions, or the breach thereof, shall be settled by arbitration in Roswell/Atlanta, Georgia (for Neufville Travel) and Birmingham, Alabama (for Brownell), and administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The prevailing party shall be entitled to his or her attorney’s fees and associated costs paid by the other party. You irrevocably waive any rights to bring or participate in any class action related in any way hereto. If any part of these Terms and Conditions is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity or enforceability of any remaining provisions. Use of the Neufville Travel and Brownell websites is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions, including, without limitation, this paragraph. These Terms and Conditions constitute the entire agreement relating to this subject matter. Notwithstanding the foregoing, any additional terms and conditions on thes websites will govern the items to which they apply. We may revise these Terms and Conditions at any time.
GOVERNING LAW AND ARBITRATION
Any passwords used for registration on these websites are for individual use only. You may not share your password with anyone. You are solely responsible for the security of your password and any use of the services by anyone else with whom you share your password. We may monitor your password and, at our sole discretion, require you to change it. If you use a password that we consider insecure, we may require it to be changed or we may end your account.
If you become involved in any violation of system security, we reserve the right to release your details to system administrators at other websites in order to assist them in resolving security incidents. We reserve the right to investigate all suspected violations of these Terms and Conditions.
We reserve the right to fully cooperate with any law enforcement authorities or court order requesting disclosure of the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms and Conditions. BY ACCEPTING THESE AGREEMENTS, YOU WAIVE AND HOLD HARMLESS NEUFVILLE TRAVEL AND BROWNELL FROM ANY AND ALL CLAIMS RESULTING FROM ANY ACTION TAKEN BY NEUFVILLE TRAVEL AND BROWNELL DURING OR AS A RESULT OF THEIR INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER NEUFVILLE TRAVEL, BROWNELL, OR LAW ENFORCEMENT AUTHORITIES.
You hereby certify that you are at least 18 years old. If you are under 18, please do not use http://neufvilletravel.com , http://www.brownelltravel.com , or any of our other services. We do not knowingly collect any personally identifiable information from any person under 18 years old.
SECURITY AND PRIVACY
USE OF THESE WEBSITES IS AT YOUR OWN RISK. THE CONTENT IS PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THESE WEBSITES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THESE WEBSITES OR THE SERVERS THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING ANY USE OF THE CONTENT OR ACCURACY. WE MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. YOU ASSUME THE ENTIRE COST OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THESE WEBSITES OR THEIR CONTENT. WE MAKE NO WARRANTY THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS. WE ASSUME NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.
All of the information on these websites is current only as of the date it is posted.
FOR YOUR INFORMATION
You agree to review these Terms and Conditions on a regular basis to be aware of Changes (as defined herein) and any notices we may send to you. Neufville Travel and Brownell have the right, at any time, to: (a) add, change or discontinue any aspect or feature of these websites and any other data, including, but not limited to, content, availability and equipment needed for access or use; (b) impose, change or modify their Terms and Conditions applicable to your use of the these websites, subscription services, or any part thereof; and/or impose, change or modify the terms and conditions of these Terms and Conditions (“Changes”). Such Changes shall be effective immediately upon notice by posting the Changes on Neufville Travel’s and Brownell’s websites or by any other method of notice it deems appropriate.
ADDITIONS AND CHANGES
Neufville Travel and Brownell may provide e-mail news service or other prompts to new content available. Your use of such content received through the e-mail news service will be subject to these Terms and Conditions.
1. The content of the websites http://neufvilletravel.com , http://www.brownelltravel.com , or other websites owned and operated by Neufville Travel or Brownell, include without limitation, copyrighted materials, trademarks and other proprietary information, text, software, photos, video, audiovisual recordings, graphics, music and sound. The entire contents of the websites http://neufvilletravel.com , http://www.brownelltravel.com , or other websites owned and operated by Neufville Travel or Brownell are copyrighted as a collective work under the United States copyright laws and/or similar laws of other jurisdictions. Neufville Travel and Brownell own copyrights in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to Neufville Travel and Brownell. Third-party content providers own the copyright in content that is original to them.
You are solely responsible for your own comments, the consequences of posting those comments, and the consequences of any reliance by you on the comments of others. By submitting your comment, you hereby give Neufville Travel and Brownell the right, but not the obligation, to post, edit, exhibit, webcast, re-use, publish, reproduce, use, license, print, distribute or otherwise use your comment(s) and accompanying personal identifying and other information you provide via all forms of media now known or hereafter devised, worldwide, in perpetuity. Neufville Travel and Brownell have no responsibility for the content of any messages, information or materials uploaded, posted, distributed, or transmitted by anyone who uses http://neufvilletravel.com , http://www.brownelltravel.com , or other websites owned and operated by Neufville Travel or Brownell. However, Neufville Travel and Brownell retain the right, but not the obligation, in their sole discretion, to monitor, review, edit, delete or refuse to post any third-party content that Neufville Travel and Brownell, in their sole discretion, deem to be objectionable, in violation of these Terms and Conditions, or for any other reason or no reason. Neufville Travel and Brownell reserve the right to disclose any information as necessary to satisfy any law, regulation or governmental request.
These Terms and Conditions (and any other terms and conditions referenced herein) constitute the entire agreement between the Customer, Neufville Travel, and Brownell with respect to travel bookings made with Neufville Travel and Brownell by any means accessing such information, including their websites, and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written. A printed version of these agreements and of any notices given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
1. If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.
We reserve the right to correct errors, and offers are subject to availability.
RIGHT TO CORRECT ERRORS/OFFERS SUBJECT TO AVAILABILITY
Access to and use of password protected and/or secure areas of these websites is restricted to authorized users only. Unauthorized individuals attempting to access these areas of these websites may be subject to legal prosecution.
ACCESS TO PASSWORD PROTECTED/SECURED AREAS
We reserve the right, in our sole discretion and for any reason whatsoever or for no reason, to change these Terms and Conditions at any time. Updated versions of the Terms and Conditions will be posted here on these websites and are effective immediately on posting. Please check frequently, especially before you use these websites, to see if these Terms and Conditions changed. Use of the website after any changes to the Terms and Conditions constitutes your consent to the changes.
RESERVATION OF RIGHTS: CHANGES TO THESE TERMS AND CONDITIONS
No material from these websites may be modified, copied, reproduced, republished, downloaded, posted, displayed, transmitted, performed, licensed, used to make a derivative work, transferred, sold or distributed in any way, without Neufville Travel’s and Brownell’s prior written consent. You may not frame or mirror any material on these websites on any other server or other location. Unauthorized use of any such material on any other website or computer environment or elsewhere is strictly prohibited.
NO COPYING OR EDITING
Neufville Travel and Brownell reserve the right to use any photograph/video taken at any event or during any travel activity, without the express written permission of those included within the photograph/video. Neufville Travel and Brownell may use the photograph/video in publications or other media material produced, used or contracted by Neufville Travel or Brownell, including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc. Any person desiring not to have his/her photo taken or distributed must contact email@example.com and firstname.lastname@example.org in writing of his/her intentions and include a photograph.
Alterations in itinerary may be necessitated for any number of reasons, including but not limited to severe weather at the sole discretion of Neufville Travel and Brownell and subject to each supplier’s terms and conditions. If a property, supplier, activity, or area is deleted for any reason, it may be replaced with a comparable one.
ALTERATIONS IN TRAVEL PLANS
NEUFVILLE TRAVEL AND BROWNELL OFFER ACCESS TO MANY OPTIONAL PRODUCTS AND SERVICES TO ENHANCE EVERY TRAVEL EXPERIENCE. OPTIONS SUCH AS TRAVEL INSURANCE PROTECT PASSENGERS AND THEIR INVESTMENT. UNLESS SPECIFICALLY NOTED, TRAVEL INSURANCE IS NOT INCLUDED IN THE COST OF CUSTOMER’S ITINERARY TO PROTECT AGAINST THIRD PARTY SUPPLIER DEFAULT/BANKRUPTCY PROTECTION, DELAY, INTERRUPTION, MISSED CONNECTION FOR CRUISES, CANCELLATION, MEDICAL EMERGENCY TRANSPORTATION/EVACUATION & REPATRIATION, BAGGAGE & PERSONAL EFFECTS/LOST LUGGAGE & BAGGAGE DELAY, ILLNESS, JOB LOSS PROTECTION AND CHANGE OF PLANS, ACCIDENTAL DEATH AND DISABILITY, TRAVEL ACCIDENT/SICKNESS MEDICAL EXPENSES, AND MORE. PROPER INSURANCE MAY PROTECT YOU FROM FINANCIAL LOSS IN ALMOST ALL CIRCUMSTANCES. Without appropriate travel insurance, Customer understands and agrees that if Customer cancels or interrupts Customer’s travel for any reason, portions of the trip/tour may not be refunded and Neufville Travel’s, Brownell’s, and travel supplier’s cancellation penalties will apply resulting in the loss of monies up to the full cost of Customer’s travel booking and related costs. The purchase of travel insurance is not required in order to purchase any other product or service offered by Neufville Travel and Brownell. Employees of Neufville Travel and Brownell are not qualified or authorized to: answer technical questions about benefits, exclusions, and conditions of any of the insurance offered, nor evaluate the adequacy of the prospective insured’s existing insurance coverage. An additional charge applies for travel insurance selected.
“Force Majeure” means, in relation to Neufville Travel and Brownell, any circumstances beyond the reasonable control of Neufville Travel and Brownell, (including, but without limitation, acts of God, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, acts of terrorism, sabotage, insurrection, riots, strikes, civil disturbance, requisition, sickness, quarantine, government intervention, weather conditions, defects in machinery and vehicles, delay, wildlife, or other untoward occurrences).
Neufville Travel and Brownell shall not be deemed to be in breach of these Terms and Conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of their obligations hereunder to the extent that any such delay or non-performance is due to any Force Majeure.
If Neufville Travel, Brownell, and/or any of their travel suppliers, are affected by Force Majeure, they shall be entitled to, and may in their sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to your trip. Payment of any refund by Neufville Travel and/or Brownell to you as a result of the non-performance of any obligations hereunder shall remain in their sole and absolute discretion, although Neufville Travel and Brownell shall use their reasonable efforts to reimburse you where possible. However, Neufville Travel and Brownell shall be entitled to deduct from any refund recoverable the reasonable actual and potential costs to Neufville Travel and Brownell of the Force Majeure and applicable cancellation fees.
Regarding civil unrest, once Neufville Travel and Brownell have investigated the prevailing situation, as it deems fit, they shall remain in Neufville Travel’s and Brownell’s sole and absolute discretion whether to proceed with your trip. You may in such circumstances cancel the trip subject to Neufville Travel’s, Brownell’s, and each supplier’s terms and conditions.
Neufville Travel and Brownell act solely as booking agents for disclosed principal supplier cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and/or other services (“supplier(s)”), and is not the source or provider of the travel services. Each of these supplier companies is an independent entity with its own management, and is not subject to the control of Neufville Travel or Brownell. Customer is advised that the suppliers whose names appear in travel documentation are those actually responsible for providing the travel services purchased, and consents to the use of those suppliers, and understands and agrees each supplier’s Terms and Conditions are contained in printed form and are set forth on their respective websites, which govern the transaction. All bookings are accepted by Neufville Travel and Brownell as agents for the disclosed travel suppliers on your itinerary. The transportation, accommodations and other services provided by the identified sea, ground, and air operator suppliers offered are subject to the terms and conditions contained in the tickets, exchange orders or vouchers issued by them and/or their suppliers, including Terms and Conditions on their respective websites. BECAUSE NEUFVILLE TRAVEL AND BROWNELL ACT AS AGENTS FOR DISCLOSED PRINCIPAL SUPPLIERS, AND DO NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS, YOU AGREE NEUFVILLE TRAVEL AND BROWNELL ARE NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. NEUFVILLE TRAVEL AND BROWNELL HEREBY DISCLAIM ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES, IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER BOOKING THROUGH NEUFVILLE TRAVEL’S AND BROWNELL’S OFFICE OR THROUGH THESE WEBSITES, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILFUL ACTS, OMISSIONS OR OTHERWISE OF SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE TO DELIVER OR THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, FUEL INCREASES, AND OTHER MATTERS OUTSIDE OF NEUFVILLE TRAVEL’S AND BROWNELL’S CONTROL, AND YOU HEREBY EXONERATE NEUFVILLE TRAVEL AND BROWNELL FROM ANY LIABILITY WITH RESPECT TO THE SAME.
The Americans with Disabilities Act (“ADA”) is only applicable within the United States, and facilities for disabled individuals are limited outside its borders. A qualified and physically able companion must accompany travelers who need such assistance. Motorized scooters are unsuitable for many trips. Transportation services, including many tour motor coaches, are not equipped with wheelchair ramps.
Neufville Travel and Brownell will make every effort to honor the price as originally quoted;, however,; under certain circumstances additional costs by a supplier or government may be imposed due to an increase in the cost for one or more of the travel components. Prior to full payment, prices including US air transactions or air tours (in, to, or from the US) could increase for certain travel services, including the following: a seat, carriage of passenger baggage, applicable fuel surcharge, or an increase in a government imposed tax or fee. US air transaction or air tour prices will not increase after making full payment, except for charges resulting from government imposed taxes or fees. Certain suppliers reserve the right to increase prices to cover increased costs, fuel surcharges, tariffs and taxes, and to reflect fluctuations in foreign exchange markets. Customer expressly acknowledges acceptance of these conditions applicable to purchase and authorizes Neufville Travel and Brownell to charge Customer’s credit card for such additional amounts. This consent applies to all travel arranged by Neufville Travel and Brownell for Customer, and may be revoked at any time with respect to future travel for which Customer has not yet made payment. Five (5) years following the date of Customer’s last travel booking, this consent expires.
Weather conditions, including but not limited to the presence or absence of snow, sunshine, and rainfall are not guaranteed to occur or not occur, and are clearly outside of Neufville Travel’S and Brownell’s control. Volcanic eruptions, ash clouds, and wind may be characterized as an adverse weather condition or a natural disaster by suppliers and your travel insurance company, which is beyond the control of Neufville Travel and Brownell. Neufville Travel and Brownell reserve the right to cancel any itinerary or any part of it, to make such alterations in the itinerary as it deems necessary, and to refuse to accept or to retain as a member any person of any tour at any time. Neufville Travel and Brownell shall not assume any responsibility for any air and/or ground schedule changes.
NEUFVILLE TRAVEL AND BROWNELL HAVE SOLELY RECEIVED COMMISSION AND FEES FOR TRAVEL TRANSACTIONS, AND CUSTOMER AGREES AND UNDERSTANDS THAT ANY RECOVERY FROM NEUFVILLE TRAVEL AND BROWNELL WILL BE LIMITED TO THE COMMISSION AND FEES PAID BY CUSTOMER AND ACTUALLY RECEIVED BY NEUFVILLE TRAVEL AND BROWNELL IN THE PAST TWELVE MONTHS PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY.
LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE
E-tickets expire a year from issue date unless carrier fare rules in passenger’s itinerary fare provide otherwise.
USA federal law prohibits passengers from bringing hazardous materials on the aircraft. (1) USA federal law forbids the carriage of hazardous materials aboard aircraft in the passenger’s luggage or on the passenger’s person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radio-active materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. (2) There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in the passenger’s luggage and certain smoking materials carried on the passenger’s person. For further information, each passenger should contact the relevant air line representative(s) on their itinerary. Restrictions on hazardous materials are listed in https://www.tsa.gov/travel/security-screening/whatcanibring/all and https://www.faa.gov/hazmat/packsafe/
Each Customer is responsible to make absolutely certain to have the proper immunizations and required documentation of such immunizations before travel, and to make the necessary accommodation for security rules imposed by government authorities. Neufville Travel and Brownell shall not assume responsibility for the accuracy of health requirements or vaccination and/or documentation prior to departure or upon landing at the final destination. See your health practitioner for advice. Prior to travel, required inoculations, if any, must be recorded by Customer’s health practitioner on a valid vaccination certificate, which the Customer must carry for proof of inoculation where required. If you are concerned about taking any medications or receiving certain inoculations, check with your health practitioner BEFORE booking. Check the USA State Department Website https://travel.state.gov/content/travel.html , for relevant information relating to travel to specific destinations, and the USA Centers for Disease Control https://wwwnc.cdc.gov/travel/ relating to health issues. For further information relating to security, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States visit https://www.tsa.gov , https://www.transportation.gov , https://www.faa.gov , https://home.treasury.gov , https://www.cbp.gov on a regular basis for information regarding incidence of disease, terrorism, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States especially your embassy and https://www.uscis.gov for non-USA citizens. (Customer is responsible to make Neufville Travel and Brownell aware when traveling on a passport from a country other than the USA.)
HEALTH/SECURITY/TRAVEL DOCUMENTATION REQUIREMENTS
IMPORTANT INFORMATION FOR DOMESTIC AIR TRAVELERS
The Federal Real ID Act mandates stricter security standards for state-issued driver’s licenses and other forms of identification and prohibits Federal agencies from accepting for official purposes identification that does not meet these standards. Beginning on October 1, 2021, every air traveler will need to present Real ID-compliant identification to be permitted to board a domestic flight; therefore, those holding a non-compliant driver’s license will need to present an acceptable alternate form of identification, such as a valid U.S. passport. To avoid disruption to their travel plans, air travelers are strongly encouraged to consult with the Department of Homeland Security ( https://www.dhs.gov/real-id ) to determine whether their state-issued identification is Real ID-compliant and, if not, what alternate forms of identification will be accepted at the airport.
IMPORTANT INFORMATION FOR DOMESTIC AIR TRAVELERS
If you decide to change any portion of your confirmed arrangements prior to departure or during your trip, we will attempt to assist you at our applicable administrative charge, depending upon circumstances of the request.
ALTERATIONS TO CONFIRMED BOOKINGS
Currency exchange rates fluctuate. Prices are subject to change based upon currency exchange rate fluctuations, provided actual variations have occurred.
As Neufville Travel’s and Brownell’s prices are oftentimes based on contract rates, there will not be any refund for any unused portion of a travel booking. Some group tours are based on minimum numbers of passengers traveling; if the number of passengers falls below the minimum required, a surcharge may be imposed or the tour canceled.
NO REFUND FOR UNUSED ARRANGEMENTS
Prospective customers are advised to reserve early to avoid disappointment and additional late booking fees.
In such event, it is the Customer’s responsibility to make appropriate air arrangements, as well as transportation to and from the destination where the travel booking originates and returns. Neufville Travel and Brownell shall not assume any responsibility for any air and/or ground schedule changes. In rare instances, upon departure from a country, certain departure taxes must be paid in cash only, and may vary in price. Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time for international flights. Reconfirm flight times at least 24 hours prior to scheduled departure time for domestic flights, and 72 hours prior for international flights. Failure to use a reservation may result in automatic cancelation of all continuing and return flights, as well as forfeiture of airfares.
AIR, CHECK-IN, SCHEDULE RECONFIRMATION. UNLESS SET FORTH IN WRITING, AIRLINE RESERVATIONS ARE NOT INCLUDED IN YOUR TRAVEL PLANS
Final payment is due prior to departure according to each supplier’s (airline, hotel, cruise line, transfer company, sightseeing operators, and other travel service vendors) terms and conditions involved in your travel booking. If final and full payment is not received by the applicable due date, reservations are subject to cancellation and deposits shall be forfeited. In some cases there is NO REFUND once a booking is made and paid for. Your right to a refund if you change or cancel your travel plans is limited. All cancellation requests must be sent to Neufville Travel in writing. As a result of cancellation, Neufville Travel’s and Brownell’s and third party supplier’s cancellation penalties will apply, which are detailed in your travel documentation, these websites, and each supplier’s website. Cancellation penalties are advised at time of booking and provided to you upon confirmation. If you have any questions, or any penalties are unclear, please contact your Neufville Travel advisor. All cancellation fees will be charged to the credit card you authorized to pay for travel services, or deducted from the supplier’s refund.
PAYMENTS AND CANCELLATION
You warrant that you are at least 18 years of age and possess the legal authority to enter into these agreements and to make travel bookings with Neufville Travel and Brownell by any means, including our websites in accordance with all terms and conditions herein. You agree to be financially responsible for all of your travel bookings (as well as for use of your account by others, including, without limitation, minors living with you). You agree to supervise all usage of Neufville Travel and Brownell communications by minors under your name or account. You also warrant that all information supplied by you or members of your household transacting business with Neufville Travel and Brownell is true and accurate. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the travel services reservations facilities provided by Neufville Travel and Brownell shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act.
Separate supplier terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. You agree to abide by the terms and conditions of purchase imposed by Neufville Travel and Brownell and any supplier with whom you elect to deal, or with whom Neufville Travel and Brownell deal on your behalf, including but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. You understand that any violation of any such supplier’s conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels, cruises, or automobiles, in your forfeiting any monies paid for such reservation(s) or purchase, and in Neufville Travel and Brownell debiting your account for any costs Neufville Travel and Brownell incur as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your travel bookings through Neufville Travel and Brownell.
Customer authorizes Neufville Travel and Brownell to book on third party travel booking sites to fulfill Customer’s travel requests. Customer ratifies Neufville Travel’s and Brownell’s actions on Customer’s behalf, including acceptance of such third party’s terms and conditions, which limit Customer’s rights, and Customer agrees to bound by such actions.
In the event of any inconsistency or ambiguity of terms, Neufville Travel and Brownell shall benefit from the most favorable term(s) in each instance.
USE OF NEUFVILLE TRAVEL AND BROWNELL ACCESS AND INFORMATION FOR TRAVEL BOOKINGS